the ABCs of clear communication just got a “D”

I hate reading something that is inaccurate, wordy, and confusing. Any one of those three writing flaws would make me squirm. Combine all three in one written piece, and I am ready to come out of my skin.
So, when I first began technical writing, a group of technical communicators and I brainstormed the ABCs of technical writing.

Recently I added the “D.”

Accuracy – Check all figures, facts, statements with your SME (subject matter expert).

Brevity – Edit ruthlessly, eliminating the non-essential.abcd_fortune.gif

Clarity – Choose words, phrases, and sentence structures carefully. Organize logically.

Design – Examine the visual. Be intentional about layout, space, weight, emphasis, color, images. Do nothing to distract the reader.
I could go on. That would violate “brevity.”

(Thanks Dawn S, Heather P, and Felicia E for encouraging me to document these ABCDs.)

…wonder if there’s an “E?”

3 thoughts on “the ABCs of clear communication just got a “D”

  1. Pingback: Credible source notes and Phil 4:8-9 « “geeWHIZ”

  2. Great post, I definitely need to apply your ABCDs; actually mostly the Bs. I often repeat points for emphasis, but I know I must do a better job of being brief and concise, especially when blogging.


  3. Pingback: The ABCs of good communication just got an “F” | "geeWHIZ"

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