What’s a wiki?
Our intranet pagemasters participated in a lively discussion surrounding the use of wikis for collaborative workspaces.
- Cynthia Q, my crime partner in our portal group, first layed out the wiki landscape for me several months ago, demo’ing its features and showing me how editing permissions work.
- Just the other day, TaeAnn, my bud in the Customer Care division, wowed the pageMasters with a demo of how four (five?) teams in her division have run with the wikis, using it for team solutions, info sharing, decision-making, reference and resource noting, etc.
- Information Technology has a dozen pockets of techies, project managers, and other early adopters using wikis for instantly-accessible repositories of constantly shifting team info, code snippets, system notes, trouble-shooting tips, and shift-coverage historical reference.
I’ve been waiting for more than a few months until the right topic and collaborative space idea appeared. Finally, today, I played with the wiki and here’s why.